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| Sales Techniques |
Leverage your Existing Customer Base For many of us - especially those in service businesses - our existing and previous customers are vital for three reasons. 1.They have already bought from us, so providing they had a good experience... Comments: |
| Human Resources |
Leading Gen X and Y - Fact and Fiction Human disagreement remains inevitable. When conflict is not addressed, each side becomes defensive, and a person who is defensive will rarely see the logic of the other's position. These four... Comments: |
| Sales Techniques |
Being in control of the sale does not mean talking all the time and pitching your product. Instead, when you listen and ask questions that focus on the customers' needs, you are the one who ends... Comments: |
| Business Management |
Leverage Your Knowledge and Increase Returns One of great challenges for any business is to learn to efficiently and cost effectively leverage knowledge on an enterprise wide basis. We have all heard the saying that “knowledge is power... Comments: |
| Work Life Balance |
When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the coffee jar and 2 cups of coffee... A professor stood before his philosophy class and had... Comments: |
| Legal |
Another recent court decision has "deemed" that "licence agreements" marketed by a company now in liquidation were in fact franchise agreements. The company was a Melbourne based... Comments: |
| Government Business Information |
Looking up ABN information the easy way When Activity Statements are due, do you spend time looking for ABN and business name information? Verifying ABN and GST status for suppliers and creditors is an important compliance process... Comments: |
| Business Case Studies |
Lopees - Thinking Outside the Envelope In the beginning, Nicole Golland was like most mums with children starting school. Excited, involved and a bit overwhelmed at the sheer volume of paper notes and envelopes travelling between home and... Comments: |
| Business Case Studies |
Flocking to the door that fronts the George Giavis Salon, the rich and famous enter the hairdressing store that is like no other to be pampered in private, antique heavy rooms. The most well known of... Comments: |
| Business Case Studies |
Lessons from Crossing the Ditch As young professionals with university degrees and corporate experience, James and Justin have been able to realise their dream by treating the expedition like a business venture. Not only have they... Comments: |
