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Business Management

Learning to scale as your client grows

Any contractor working with early stage companies wants to see their clients take off. When you’re lucky enough to sync up with a fast-growing company, your client might have 10 employees when...

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Sales Techniques

Leverage your Existing Customer Base

For many of us - especially those in service businesses - our existing and previous customers are vital for three reasons. 1.They have already bought from us, so providing they had a good experience...

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Human Resources

Leading Gen X and Y - Fact and Fiction

Human disagreement remains inevitable. When conflict is not addressed, each side becomes defensive, and a person who is defensive will rarely see the logic of the other's position. These four...

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Sales Techniques

Listen, Listen, Listen

Being in control of the sale does not mean talking all the time and pitching your product. Instead, when you listen and ask questions that focus on the customers' needs, you are the one who ends...

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Business Management

Leverage Your Knowledge and Increase Returns

One of great challenges for any business is to learn to efficiently and cost effectively leverage knowledge on an enterprise wide basis. We have all heard the saying that “knowledge is power...

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Work Life Balance

Life and the Coffee Jar

When things in your life seem almost too much to handle, when 24 hours in a day are not enough, remember the coffee jar and 2 cups of coffee... A professor stood before his philosophy class and had...

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Legal

Licence or Franchise

Another recent court decision has "deemed" that "licence agreements" marketed by a company now in liquidation were in fact franchise agreements. The company was a Melbourne based...

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Government Business Information

Looking up ABN information the easy way

When Activity Statements are due, do you spend time looking for ABN and business name information? Verifying ABN and GST status for suppliers and creditors is an important compliance process...

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Business Case Studies

Lopees - Thinking Outside the Envelope

In the beginning, Nicole Golland was like most mums with children starting school. Excited, involved and a bit overwhelmed at the sheer volume of paper notes and envelopes travelling between home and...

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Business Case Studies

Legally Blonde

Flocking to the door that fronts the George Giavis Salon, the rich and famous enter the hairdressing store that is like no other to be pampered in private, antique heavy rooms. The most well known of...

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