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Business Marketing

Strategic Alliances Work Big for Small

  One of the biggest challenges for businesses is finding and acquiring new customers.  If you're like most businesses, you would have tried the "pay and pray" style of...

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Sales Techniques

Six steps towards a superior customer experience

Today's smart consumers are shopping around, chasing value but also expecting better customer experiences. In most sectors barriers to entry are low, new entrants are coming along faster and...

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Sales Techniques

Supercharge your sales technique

Here are the three steps to selling that have supercharged my success: 1. Make sure your clients are clear on the result they desire Are you a personal trainer selling a weight loss solution? Your...

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Business Management

Seven rules for managing creative people

Moody, erratic, eccentric and arrogant? Perhaps — but you can't just get rid of them. In fact, unless you learn to get the best out of your creative employees, you will sooner or later end...

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Business Marketing

Seven steps to effective content

A new study entitled “The Contentious State of B2B Content Marketing” shows how content has become an essential marketing strategy.  The findings of the survey point to a challenge...

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Human Resources

Seven Traits of Extraordinary People

Why do some bosses attract the best and most loyal employees, while others constantly drive them away? The answer lies in the basic traits that each boss brings to the job. While average bosses are...

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Technology Articles

Small Business Let Down By Telcos

29% suffering from poor CRM New research by leading telecommunications analyst firm Market Clarity has  found nearly 29 per cent of small businesses owners are suffering the same customer...

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Business Planning

Scaling Up Without Losing Your Edge

Small is beautiful Forty years ago, British economist E.F. Schumacher, one of the fathers of the Green movement, declared that "small is beautiful" and called for "a new orientation of...

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Business Management

Support Your Team - Quietly

Helping people deal with emotions is a key leadership skill, especially in times of crisis. Your tone may effectively quell negative emotions or promote beneficial emotions, and improve camaraderie,...

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Business Management

Six Rules for Better Meetings

Do you ever get frustrated in team meetings that some individuals seem to dominate the discussion, or that people are reluctant to put forward what they really feel? It is likely that others in the...

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