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Business Planning

SME Confidence Rebounds

SMEs business confidence rebounded in the September quarter, though remained below-average levels. The overall level of SME confidence was consistent with levels reported by larger businesses in the...

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Business Marketing

Servile Brands

Yes, consumers are more demanding, time-starved, informed, and choice-saturated than ever-before (we know you know). For brands to prosper, the solution is simple though: turn SERVILE. This goes far...

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Sales Techniques

Sales Process: Even a Man Lost Knows Where he Wants to Go

Traditionally sales people are viewed as being able to convince, persuade, handle objections … a very provincial view. Michael Bosworth, in his book ”Customer Centric Selling...

3.5

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Business Management

Selling Change

Many employees are resistant to change. One of the key roles of managers is to "sell" employees on the benefits of engaging in a proposed change. To effectively sell a proposed change a...

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Business Marketing

Social Media Strategies to Improve Customer Retention

Customer retention holds a special place in most organizations’ strategic plans. While companies devote hours of staff time and reams of paper to business development, customer retention is...

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Business Marketing

Social Media a Must in Business Plans

Youtube, Facebook, Pinterest, LinkedIn, Instagram, Google+ and Twitter are no longer terms only relevant to the vocabulary of teens and tech savvy adults. If a business wants to thrive and be a...

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Sales Techniques

Steal Time for Sales

There a host of things you can focus on to master to improve your sales execution and results, but none more than the need to master time.  We all start with 24 hours at the start of the day,...

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Work Life Balance

Stressed Out

As many organisations slim down the resources, time and help they provide staff, managers – and even workers themselves – need to be aware of how to manage stress levels. But to alleviate...

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Work Life Balance

Staying Positive

As we move through 2012 under a gathering cloud of political and economic gloom, I urge you to maintain a positive attitude. It seems to me that our politicians, economists and business leaders,...

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Business Planning

Selecting a Board of Directors

Everyone starting a business needs a great deal of direction and helpful advice. After all, no entrepreneur can do it alone. However, how do you go about selecting a good board of directors?...

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